Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to setup both Versa and Versa 2 in Fitbit App iPhone

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Versa was setup in my iPhone Fitbit App. I attempted to add my Versa 2 but it replaced my Versa, it didn't add it . I attempted to add the Versa but the Fitbit App wants to replace the Versa 2. If I choose any other non-Versa device, it will allow me to add it along with the Versa 2, not replace it. I used to have both my Surge and Versa devices connected. HELP?!

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

As you know, Fitbit supports multiple trackers connected to an account...but there are some limitations. They say:

 

"Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time."

 

taken from: https://help.fitbit.com/articles/en_US/Help_article/1715/

 

So, connecting Surge plus Versa is fine, but you cannot connect Versa plus Versa 2

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

As you know, Fitbit supports multiple trackers connected to an account...but there are some limitations. They say:

 

"Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time."

 

taken from: https://help.fitbit.com/articles/en_US/Help_article/1715/

 

So, connecting Surge plus Versa is fine, but you cannot connect Versa plus Versa 2

Best Answer
0 Votes

Thank you for the information. This limitation is disappointing.

Best Answer
0 Votes