How to transfer music on Versa 2 using Windows PC?

[mirandat_OC]

Versa 2 is synced on my phone app, but when I log into the windows app to transfer music just as the watch said I should, it neither recognizes my device in my account or gives me the opportunity. I want a refund if this is the case. 

Many of us don't have apple computers, so how then do we transfer music?! 

At least give us the opportunity to transfer in our phone's app if this is the case. 

[JohnnyRow]

See How do I listen to music and podcasts on my Fitbit watch?

The Windows 10 app is being phased out for new devices starting with the Charge 2.  But the help link above describes how to transfer music, using the Fitbit Connect app.

[mirandat_OC]

Thanks. A customer service representative helped me to do it with the
Fitbit Connect but I had to override the system as it wanted me to update
to the newer app even still. I hope they don't get rid of Fitbit Connect if
we can't use anything else.

[JohnnyRow]

I had the same problem.  After downloading Fitbit Connect, it prompted me to update Windows 10 app, which deleted the just-downloaded Fitbit Connect.

[PhillyDog]

It won't find my watch even with the fitbit connect app.