03-29-2020
07:40
- last edited on
05-11-2020
05:24
by
JuanJoFitbit
03-29-2020
07:40
- last edited on
05-11-2020
05:24
by
JuanJoFitbit
I have had a terrible experience with the Charge 3 which I bought in Nov 2019. Every few months, it would randomly freak out and die (e.g., start buzzing non stop and switching between faces, unable to restart or charge, did all trouble shooting with customer service). Through November, Fit Bit would send a replacement, but my latest replacement which I think is about 5 months old just died again yesterday. Clearly, I will not buy the Charge 3 because it's a pain and very disruptive to replace even when under warranty and free.
I am looking at Garmin and others, but am curious whether people are having the same issues with the Versa - I want something waterproof, with good battery life and effectively tracks heart rate. Tracking skiing would be nice, but as long as it's effective for general wear plus tracking a normal range of activities (run, circuit training, tennis, golf etc), my main goal is that it actually works. I definitely don't want to spend $200 (or $100) on a disposable watch that needs to be replaced yearly.
Thanks and please avoid Charge 3 if you actually use it to track activities. My daughter's (also bough Nov 2019) has been fine, but she rarely presses the button to proactively track exercise, so I suspect there's something faulty with the left side button mechanism that only works with so many "presses"
Thanks!
Moderator edit: format
05-11-2020 05:23
05-11-2020 05:23
Hi @Saa10, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.
I'm sorry about the experience you had with your Charge 3. I totally understand how you feel and we appreciate your feedback since this helps us to keep improving.
I appreciate your interest in a new Fitbit device. To answer your questions, I'd like you to check out this page and take the quick quiz so you can have a list of the devices that better fit your needs since it gathers all the features you are looking for on a device.
Don't hesitate to let me know if you have more questions and I'll be happy to assist.