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Huawei mate 20 Pro notification issue

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‎08-22-2019 09:30

‎08-22-2019 09:30

I have a fitbit versa and notifications only come through when app is running. If app is closed on Huawei mate 20 Pro then fitbit doesn't show notifications. Have tried changing power settings and I fixed this once before but can't find the solution I used! Any help please? 

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‎08-23-2019 15:40

‎08-23-2019 15:40

Welcome to the Forums, @Georgiemc0512.  

 

I appreciate your participation in the Forums and sharing your concern since you receive notifications on your Fitbit Versa only when the app is running on your Huawei mate 20. Thank you for your efforts. I would like to confirm that the Fitbit app on the Android phone should run in the background to keep you connected with certain Fitbit app features such as all-day sync, connected GPS, and app notifications from your phone. For more information, please check this help article: What should I know about using the Fitbit app on my Android phone?

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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