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Inaccurate calculations

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‎08-09-2022 23:10 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-09-2022 23:10 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

For months now my Versa 3 is suggesting I’m climbing hundreds of stairs per day ! It’s just totally inaccurate.

there’s no option to set it and the only way I can see to rectify it is to do a factory reset but then I’ll lose my historical data. 

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‎08-10-2022 03:18

‎08-10-2022 03:18

@djdivaposse   Your data is transferred to, and stored on Fitbit's servers when you sync.  You only lose unsynced data with a factory reset.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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