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Inappropriate friend request

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‎03-27-2020 06:13 - last edited on ‎03-27-2020 15:16 by Moderator Alum

‎03-27-2020 06:13 - last edited on ‎03-27-2020 15:16 by Moderator Alum

I've had a Fitbit for over 3 years and just got my first friend request from a shady person. I contacted Fitbit and they were not at all helpful. This is his/her profile; "want chat with a guy because I'm very lonely😔 Write me here please -xxx  I was told to block, which I will, but shouldn't Fitbit be blocking these people once they're made aware? And why is there no link to report suspicious activity. It's bad enough I have to deal with this crap on FB and constantly blocking scam phone numbers. Now Fitbit??? 

 

moderator edit: removed link

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‎12-13-2020 15:23

In response to KateFitbit

‎12-13-2020 15:23

I just received an email friend request from somebody on Fitbit that was inappropriate.  Naked woman taking a selfie in front of a mirror.  Why?????  And there is nothing in the article about how to report that.  I got my teen a Fitbit too and I'm glad she isn't getting these shady emails.  I turned off the option for friend requests in her app, but she can always turn it back on.  

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‎12-28-2020 13:05

In response to SunsetRunner

‎12-28-2020 13:05

I received that exact same request - for my 8 year old!!!  Luckily requests have to come through me as her parent, but I am very alarmed how the kids fitbit that she has only had for 3 days is not protecting kids.  

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