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Inconsistent WhatsApp notifications

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‎12-26-2019 05:35 - last edited on ‎12-30-2019 20:06 by Fitbit Moderator

‎12-26-2019 05:35 - last edited on ‎12-30-2019 20:06 by Fitbit Moderator

Hello, 

Versa 2 is not consistent with WhatsApp notifications. I receive text messages, phone calls, but whatsapp notifications are not consistent at all. I have everything up-to-date. I am using Android galaxy S10

 

Moderator edit: Subject for clarity 

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‎12-30-2019 20:06

‎12-30-2019 20:06

Welcome to the Community Forums @NohaBadran, it's a pleasure to assist you today. Sorry for the delayed reply.

 

I appreciate the details that were shared in your post. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Don't hesitate to contact me back if you require further assistance.

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