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Issues while connecting Fitbit with Facebook

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‎07-07-2019 08:39 - last edited on ‎07-09-2019 09:16 by Fitbit Moderator

‎07-07-2019 08:39 - last edited on ‎07-09-2019 09:16 by Fitbit Moderator

I have a Fitbit Versa and trying to connect it with Facebook. It continues to just load. I have tried logging out and back in. Turning my phone off and on and still nothing. Any suggestions?

 

 

Moderator edit: updated subject for clarity

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‎07-09-2019 09:14

‎07-09-2019 09:14

@Candace-C welcome to our Fitbit Community! I'm sorry for the late response. However, I would like to follow on the connection issues that you are experiencing between your Fitbit account with Facebook.

 

Please provide a screenshot of the page that gets stuck loading when trying to log in. Please check out this post in order to learn how to add images to your posts.

 

In the meantime, please try to connect with Facebook through a computer.

 

Keep me posted! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎07-09-2019 11:08

In response to JuanJoFitbit

‎07-09-2019 11:08

It’s working now! Thank you
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‎07-10-2019 12:20

In response to Candace-C

‎07-10-2019 12:20

@Candace-C That's great news! I'm so glad to hear that your Versa is working properly now. Thank you for posting the update here.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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