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Issues with new versa 3

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‎07-28-2022 23:31 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

‎07-28-2022 23:31 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

I got my versa3 3 days ago, it has turned itself off in the night. Now i cant turn it on, no flashing lights, tried to connect to charger and no changes, tried to restart and unable to do so. 

can anyone help as i cant get through to customer service.  

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‎07-29-2022 01:41

‎07-29-2022 01:41

Hi @ejshaw84 - it could be a faulty charge cable  or power supply.

 

Try the USB port of the computer and check the cable - see How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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