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It does not think my account exists

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‎04-04-2019 17:30 - last edited on ‎10-12-2021 10:38 by Moderator Alum

‎04-04-2019 17:30 - last edited on ‎10-12-2021 10:38 by Moderator Alum

I'm having problems logging in.  It does not think my account exists.

I've tried resetting the password and it says user does not exist.  I know i am using the correct email address and password, but nothing works.

Help!!!!

 

Thanks

 

 


Moderator edit: subject updated for clarity

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‎04-04-2019 17:38 - edited ‎04-04-2019 17:39

‎04-04-2019 17:38 - edited ‎04-04-2019 17:39

Hi, the Fitbit homepage and services are encountering problems, so you cannot login at this moment. Try later when it's solved. Cheers!!

EDIT: try again, it seems the problems are solved by now!!

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‎04-04-2019 17:38 - edited ‎04-04-2019 17:39

‎04-04-2019 17:38 - edited ‎04-04-2019 17:39

Hi, the Fitbit homepage and services are encountering problems, so you cannot login at this moment. Try later when it's solved. Cheers!!

EDIT: try again, it seems the problems are solved by now!!

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