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Keeps turning off

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‎07-13-2019 10:31

‎07-13-2019 10:31

My Fitbit keeps turning off, I’ve restarted it, **ahem** it down and given it time a still no luck, the battery is near full so that isn’t a problem, the only way I can get it to turn on is by putting it on charge, There was an update today which I thought would fix it but know. Anyone know what’s going on??

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‎07-14-2019 13:09

‎07-14-2019 13:09

Welcome to the Fitbit Community @Lukekelly.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa keeps turning off. Thank you for your efforts to resolve the issue. Upon checking with our Support team, I was told that you have already contacted them. I would like to confirm if you continue experiencing this issue? 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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