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Left Button on fitbit versa not working

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For maybe 3 weeks now, or even a month the left button on my versa has not been working (I've had this product for almost a year). Everything else works fine. So basically when I press the left button, nothing will happen, I have to use the right 2 buttons to turn on the screen.

I have already:

-reset the fitbit versa several times

-factory reset

-tried to clear dirt from the button. 

 

The next step I'm thinking would be to replace the device .... ?

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1 REPLY 1

Have you tried shutting the Versa off. Then restarting? If that doesn't work, your next option would be to contact. fitbit.com

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