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Lines on Versa screen

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‎08-28-2019 01:47 - last edited on ‎08-29-2019 17:31 by

‎08-28-2019 01:47 - last edited on ‎08-29-2019 17:31 by

It has vertical lines and horizontal lines on the screen. I did factory reset but nothing worked. 

I am worried 😕 

 

 

Moderator edit: subject for clarity

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‎08-29-2019 17:30

‎08-29-2019 17:30

Welcome to the Fitbit Community, @Lavs.  

 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa has vertical and horizontal lines on the screen. Thank you for your troubleshooting efforts by doing a factory reset. I understand how you are feeling. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-29-2019 17:30

‎08-29-2019 17:30

Welcome to the Fitbit Community, @Lavs.  

 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa has vertical and horizontal lines on the screen. Thank you for your troubleshooting efforts by doing a factory reset. I understand how you are feeling. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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