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Load up screen

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‎02-11-2019 14:47

‎02-11-2019 14:47

Charged my versa tonight and since putting it back on all I get is the load up screen, and I don't know if I can turn it off and on again

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‎02-12-2019 00:38

‎02-12-2019 00:38

I'm not sure what you mean by "load up screen" - can you clarify?

 

You can restart fitbits (effectively turning them off and on again) using the procedure documented here: https://help.fitbit.com/articles/en_US/Help_article/1186/

 

This is always a good first thing to try when we hit problems.

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