help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Logging a run

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-24-2019 03:43

‎10-24-2019 03:43

Hi All

Please can someone tell me how i find out the distance of a run? Is there somewhere that stores that info or do i need to set my watch to record specific info?  I am a complete gadget / tech dunce so if anyone has any easy instructions i would be forever grateful Thanks 🙂

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-24-2019 05:23

‎10-24-2019 05:23

Hello @COXYS1 and a warm welcome.  In order to get the distance from a run, you need to use the Run setting on the Exercise app using your phone's GPS.  I know that sounds overwhelming, so I am including a link to a Help article to get you started.  This Help article also has a lot of useful information.

 

When you track a run using the exercise app this way, you get exercise details and a map in your phone app.  You see these details when you tap on your Exercise tile in the app.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎10-24-2019 05:23

‎10-24-2019 05:23

Hello @COXYS1 and a warm welcome.  In order to get the distance from a run, you need to use the Run setting on the Exercise app using your phone's GPS.  I know that sounds overwhelming, so I am including a link to a Help article to get you started.  This Help article also has a lot of useful information.

 

When you track a run using the exercise app this way, you get exercise details and a map in your phone app.  You see these details when you tap on your Exercise tile in the app.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎10-24-2019 05:51

In response to LZeeW

‎10-24-2019 05:51

Fantastic. Thank you so much.. and i understood the instructions too!!

Sent from my iPhone
Best Answer
0 Votes