Lost Versa 2 charging cable

[MedicDi]

My Versa 2 charger was either lost or stolen. Either way, I cannot charge my FitBit to use it. I cannot find a phone number or email on the website. I really am missing using my FitBit especially getting my sleep cycle stages. I have heard Fit Bit has an excellent customer service department; do you think it's possible they would send me another charger?

Dianne

Moderator Edit: Clarified subject and updated label

[Odyssey13 · Accepted solution]

Hi @MedicDi  as nice as support is, I wouldn't think they would send you a charger, but it can't hurt to ask.

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options