Lost Versa

[Gulluman]

Hi, I recently lost my Fitbit Versa, but not in my house. It was at school, and I don't know what to do. I asked around, and nobody can help. Do you guys know of any way to find the pinpoint location of the watch? 

Moderator edit: format

[Julia_G]

Oh, no, @Gulluman !  That's such an awful sinking feeling!  

First, check your app.  If your Versa is still showing in your app, that means that no one has taken it and set it up as their own.  That's a good sign!

Next, as long as your Versa has battery life, if you are near it, it will sync.  Go back to where you think you may have lost it, and walk around with your app open and watch for a sync.  If it syncs, your Fitbit is near by.  I personally have found two lost Fitbits this way.

Fitbit also recommends a couple of apps for helping to find a lost Fitbit.  You can find links to them and more information here.

I hope you find it!  Good luck, and let us know how it goes.

[Gulluman]

Thank you so much for making the effort to help me out and try to lead me in the right direction, but sadly, my FitBit Versa isn't connected to my app, and the fear of losing it has now become a reality. If you have any other ideas on how to find it, that would be wonderful. Thank you so much for your help.

[JuanJoFitbit]

@Gulluman Thank you for getting back and trying the great tips that shared my friend @Julia_G. I'll send your case to our Support team so they can review your case and proceed accordingly. You will receive an email from them soon.

Let me know if you have any questions! 😀