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Lost steps

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‎06-03-2019 21:38

‎06-03-2019 21:38

I had over 13500 steps today then at the end it said I only had 9000. I was doing a challenge and lost 😞 How can I fix this?

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‎06-05-2019 06:32

‎06-05-2019 06:32

@Mistysweat86 Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply. 

 

Let me help you with you missing steps. Do you have more than one Fitbit device setup on your account? Did you log any activities and then delete them? How often do you sync your device? Still you can try restarting your device and check the details mentioned before.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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