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Lost yesterdays data

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‎02-06-2023 23:47

‎02-06-2023 23:47

My Fitbit finally synced and I lost all data from yesterday. Is there anyway of getting this back 

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‎02-07-2023 04:35

‎02-07-2023 04:35

Hi @Cfox123 - if you accidentally deleted it during the outage and troubleshooting it may not be retrievable.

 

To make sure, logout of the Fitbit App, swipe the window off, force stop it and clear the storage cache. Reboot the phone and the watch and sync manually, with any luck you may recover some data. How do I restart my Fitbit device? 

Author | ch, passion for improvement.

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‎02-07-2023 06:42

‎02-07-2023 06:42

I just received my weekly stats for last week and it’s all wrong says I only had 1552 steps for the whole week! There are major issues somewhere. Mine synced yesterday then wouldn’t sync for awhile then I thought they fixed it but then woke up to the same issues. Not sure what they are doing. 

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