09-19-2019 06:17
09-19-2019 06:17
I was repeatedly getting at least an hour of REM when I was wearing my Versa 1 (or Charge 3). Since switching to Versa 2, I've been getting under 20 minutes! I'm not on sensitivity mode. Does the Versa 2 track things differently?
09-30-2019 10:23
09-30-2019 10:23
@writergal28 Welcome! Thanks for being part of our Community! Sorry for the delay in my reply.
Let me help you with your sleep detection. This is odd that your REM time has decreased. Try increasing the sensitivity on your Versa 2 sleep settings and I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device.
Let me know how it goes.
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