help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Message viewing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-21-2020 19:25

‎03-21-2020 19:25

I have a versa  2 and, no longer can view my messages on device. I'm paired with a Galaxy Note 10+. I was able to in beginning. Not sure what I have done, and how to fix. Any and all suggestions are welcomed!! Thank you in advance for any help given.

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎03-21-2020 19:32

‎03-21-2020 19:32

@Fitmom32 It's Samsung. You need to enable Preview in your messaging app on Samsung.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes

‎03-21-2020 20:18

In response to Marrrmaduke

‎03-21-2020 20:18

I made sure all was on. I will let know. If it helps! Thank you for responding 

Best Answer
0 Votes

‎03-22-2020 06:02

In response to Fitmom32

‎03-22-2020 06:02

Are you saying that you can not view messages after you get a notification on your wrist? 

Or is it that you do not get a notification? 

Best Answer
0 Votes