11-26-2019
10:49
- last edited on
11-30-2019
17:16
by
SilviaFitbit
11-26-2019
10:49
- last edited on
11-30-2019
17:16
by
SilviaFitbit
I can't get the message because it looks like the ?this question mark in a box. How can I fix this?
Moderator edit: Updated subject for clarity
11-30-2019 17:19
11-30-2019 17:19
@JAY0 Welcome to the Community. Sorry for the delayed reply.
I appreciate the details mentioned. Usually when the message is showing as a question mark, it's because of the emoji support on your device isn't the same as the sender. I would like you to make sure you have the latest OS in your Android or iOS. Could you let me know if you're seeing question mark in all your messages or only with the ones that have emojis?
Keep me posted.
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11-30-2019 19:48
11-30-2019 19:48
Thank you for your reply.
My android OS is 8.
I'm seeing question marks in all messages.
12-04-2019 11:10 - edited 12-04-2019 11:14
12-04-2019 11:10 - edited 12-04-2019 11:14
@JAY0 Thanks for getting back. In this case, I would like you to restart your Ionic, remove the notifications and then set them again. After this, please check if you receive notifications as expected.
Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.