Microphone stopped working on Versa 3

[MisterShark]

I'm on my second Versa 3, this current unit being the replacement from warranty coverage, and here we go again: the microphone has stopped working.

I diagnosed it by accepting a phone call on my Versa 3 as well as attempting, multiple times, to ask the Google Assistant something: the caller couldn't hear anything I said, and the Google Assistant reads "Go ahead, I'm listening..."

Has anyone else experienced this microphone failure on their Versa 3?  It's strange: it was working fine (I use it frequently for the Google Assistant) and then suddenly it just stops working.  There was no trauma to the Versa 3: no extreme temperature exposure, not even submersion in water (which it's supposed to be able to handle anyway), and it just quit.

Moderator edit: updated subject for clarity. 

[Rich_Laue]

Check the settings on the Versa 3, is the microphone turned on @MisterShark 

Settings - Vibration & Audio - Microphone. 

[Lindarekassloan]

My Versa 3 also won't respond to Alexa or Google Assistant. I don't think the mic is working. I tried all the suggestions in this forum but no luck so far. Yes, settings have the mic turned on. Yes, I removed the Alexa account and re-added it. Yes I tried using Google instead. Versa just doesn't respond.

[Rich_Laue]

I'm not sure what all the things that have been tried are. 

Have you turned of your Versa 3? This is a hardware restart, not just a simple software restart. 

Have you contacted Support? 

[MisterShark]

Aaaaand now the replacement Versa 3's microphone quit.

This has got to be some kind of hardware component weakness.  And note: I'm gentle with my electronics.  This thing hasn't been in the water but a handful of times, and doesn't have a scratch to be found anywhere.

It's out of warranty, so the best that Fitbit would do for me is offer a 35% off discount code on a replacement Fitbit.  But there are a few catches: can't use it on the newest Fitbits (Sense 2 and Versa 4) and I'm guessing that includes the new Pixel Watch.

Currently on Fitbit's online store, the Versa 3 is not available: only the old Versa 2 and the can't-use-this-discount-code-on Versa 4. 

[Djchitown]

I had my watch replaced because the original one wouldn't turn on anymore or charge. And now the replacement after having it. I guess 5 months my microphone is speaker or not working. I did a factory reset on the watch. I uninstalled and reinstalled the app. Make sure the microphones turned on in the watch. Skip sure versa 3 is connected.

[MisterShark]

I gave up and sold my Versa 3 on eBay, with a full disclosure that the microphone was not functional.

I bought the Pixel Watch. So far so good, but time will tell.