Missing tiles

[DoraC]

Hello, so I’m missing the sleep and steps tiles from my iPhone app. What used to be as my main goal, now it’s replaced by how many calories I burned. When I try to add the sleep or steps, I only have calories, water and food stays. 

[SunsetRunner]

Hi @DoraC , restart your iPhone and the problem will be solved. regards kuzibri

[DoraC]

I did that. Also deleted the app and logged back in. Also restarted my watch as well. 

 

 

[SunsetRunner]

Hi @DoraC , press "Edit" on top of the screen and add the items you want to see in the dashboard. Strange that a restart did not solve it, does that always when I have the sam problem once and a while, regards kuzibri

[DoraC]

It won’t let me add anything. This is all the options that I have, and when I press them, no Hong happens. All I can do is remove them if I press the red minus sign. I’ll send u a screen shot. 

 

[SunsetRunner]

Hi @DoraC , this is very strange. Try the following:

1. Deinstall the Fitbit app from you phone.

2. Restart your phone.

3. Reinstall Fitbit app so you're sure you have the latest update.

hope this helps solve your problem, regards kuzibri

[DoraC]

Did that too. Like thee times today. Hmmmm

[SunsetRunner]

hi @DoraC , what happens when you press the "Discover" possibility on the bottom of the page? Are you able to change the dashboard layout then? Try this too: logout of the Fitbit app and quit it within you phone, Restart your phone, start Fitbit again and login again. Regards kuzibri

[DoraC]

It won’t let me add anything. In discover I found sleep, steps, and many other. But it won’t let me add anything.