help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Missing watchface and settings

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-03-2019 02:05 - last edited on ‎07-04-2019 16:16 by Fitbit Moderator

‎07-03-2019 02:05 - last edited on ‎07-04-2019 16:16 by Fitbit Moderator

Hi all, I downloaded the new version of the Fitbit App and since then my downloaded watchface and sync to phone/whatsapp have gone. I think I missed reading all the caveats for taking the update .... where can you download new watchfaces from!!??

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-04-2019 16:15

‎07-04-2019 16:15

Welcome to the Fitbit Community @Tanith1. Sorry for the delayed response.

 

I regret to hear that your clock face has gone after downloading the new version of the Fitbit App. Instructions to download clock faces to your Fitbit Versa including the Bitmoji can be found on this article.

 

The list of the available clock faces can be found here.

 

If you have any other question, please don't hesitate to contact us back.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes