Motorola optim 7 not sync with Fitbit

[Comwen1]

The first day my versa 2 sync with my phone. Now it will not sync it is rejecting my phone. I have uninstalled the Fitbit app reinstalled. I have had my bluetooth forget it and tried to re sync I do not know what else to do. Please help

[Odyssey13]

Hi @Comwen1  I don't see it on the list of compatible devices? click to see

here is something a moderator posted about phones being compatible:

"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "