08-16-2019
18:53
- last edited on
10-22-2021
17:13
by
DavideFitbit
08-16-2019
18:53
- last edited on
10-22-2021
17:13
by
DavideFitbit
So suddenly today I find I am having multiple issues with my versa. First I notice it has me at 1500 calories a day when I average nearly 3000, especially on days I work like today. My activity shows 9 out of 9 hours on my watch but in the app only says 2 hours active. Then I open the heart rate section and find it hasn't kept a recording of my heart rate since Aug 3. I've reset my Fitbit by holding in the left and bottom right buttons and it still isn't syncing at least the activity and isn't pulling over any heart rate information for today. Nothing there since Aug 3 as I said. I've logged out and back into the app, reset my actual Fitbit multiple times my and restarted phone. I've only had it for 2 months. Never had a problem with my cheaper Charge 1 and 2.
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08-16-2019 18:56
08-16-2019 18:56
08-16-2019 18:58
08-16-2019 18:58
I didn't mean to "accept as solution" with my own pics and still need help, please.