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Multiple issues with Versa

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‎03-10-2020 07:30

‎03-10-2020 07:30

I've been having issues with my Versa for several weeks.  It started with it not responding to my movement when wanting it to turn on foot the time,  then it would turn off and on by itself,  and this morning the face was not responding to my touch.  I couldn't select my workout or anything.  I've restarted it multiple times in a row with it not working.  The charge is good,  it is currently NOW working for the touch. It will be a year old on the 23rd. 

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‎05-04-2020 10:50

‎05-04-2020 10:50

@Caffeinatedfitn Welcome to the Community. Sorry for the delay in my reply. 

 

Let me help you with your Versa not working as it should and thank you for troubleshooting this issue. Since the issue persists please let our Support team know about it. I noticed that you already have a ticket with them so keep working with the team to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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