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Multiple problems

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‎04-16-2019 05:44

‎04-16-2019 05:44

Versa had stopped synching... Regardless of what I have tried

I no longer receive notifications

I no longer receive badges

The versa appears to be working... But not up to date and not doing what it is supposed to do.  VERY disappointed.  I want to send it back

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‎04-16-2019 06:25

‎04-16-2019 06:25

Hi, have you tried to restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and lrease the buttons? Of no, I would advice you to try that. If you just want to send ot back, contact Customer Support about it.  

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‎04-16-2019 07:20

‎04-16-2019 07:20

Here are some things to try to fix sync issue, though maybe you have already done these:

Why won't my Fitbit device sync?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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