help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Music control always shows play button and never pause button

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-09-2018 08:56

‎12-09-2018 08:56

Versa music control from my phone is working, but when music is playing the button on screen still shows play vs a pause button. Pushing the button does toggle play/pause on my device, but the icon never toggles. 

 

Is there a way to fix this or is this normal?

Best Answer
3 REPLIES 3

‎12-09-2018 12:08 - edited ‎12-09-2018 12:09

‎12-09-2018 12:08 - edited ‎12-09-2018 12:09

Just saw a screenshot someone took that did show a pause icon so I'm guessing only showing the play icon isn't normal.

 

Anybody know how to fix this? I'm using Spotify and a pixel 2 xl if that makes any difference. 

 

Edit: still only the play icon when using apps other than Spotify.  

Best Answer
0 Votes

‎01-02-2019 22:11

‎01-02-2019 22:11

I am facing a similar problem with my Fitbit Versa Music control.  While the music is playing it is showing Play button sometimes instead of Pause. And then when I hit the play button, it toggles to pause button (music continues to play). 

Then when i hit the pause button, the music pauses, but the button still remains as pause and it doesn't allow me to play again. Play button just doesn't show up. 

The only workaround to play the music again is to hit backward or forward buttons. 

Best Answer
0 Votes

‎03-24-2019 17:16

‎03-24-2019 17:16

Same exact issue. Icon never changes to pause, just stays on the play button. Music does stop and start, but the icon doesn't change. Anyone find a fix? 

Best Answer
0 Votes