01-17-2022 04:28 - last edited on 12-18-2022 20:37 by MatthewFitbit
01-17-2022 04:28 - last edited on 12-18-2022 20:37 by MatthewFitbit
Moderator Edit: Clarified subject
01-17-2022 05:30 - edited 11-13-2023 11:08
01-17-2022 05:30 - edited 11-13-2023 11:08
Hi there, @Mitrac. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
Have you already synced your Versa 3 to your Fitbit app? Please keep in mind the following to make sure you see your health metrics data:
For more detailed information, see What should I know about health metrics in the Fitbit app?
Hope that helps.
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01-17-2022 06:01
01-17-2022 06:01
Hello,
I have sync my watch this morning and all days before in my fitbit app. I see the SpO2 percentage on my watch but it doesn't sync in the fitbit app. I wear my watch everyday. Tje problem is probably on the fitbit app and not on the watch itself.
Thanks
01-19-2022 07:45
01-19-2022 07:45
I found the issue, I changed the router at home last week and even with the same wifi id and password, I needed to configure the wifi settings in the fitbit app, now the SpO2 sync in the app
01-19-2022 13:34
01-19-2022 13:34
Having the same problem. Synced fine up until about a week ago and nothing since. Showing on face fine, reinstalled spo2 face, shut everything down and still not logging it each morning when everything else is fine.
01-22-2022 03:28
01-22-2022 03:28
Any update on this? Still nothing in app even though its shown on the face clock.