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My Versa 2 is misplaced

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‎11-18-2020 08:02 - last edited on ‎11-18-2020 18:51 by Fitbit Moderator

‎11-18-2020 08:02 - last edited on ‎11-18-2020 18:51 by Fitbit Moderator

Good evening guys, 

my Fitbit versa 2 is missing since the middle of September and as I've already tried to find it in any way possible, I was going to ask this here community for some help or advice - do you know whether there's any way that I can still track it or find it? 

I think it has been stolen on my trip to the Mosel here in western Germany.

It breaks my heart to not find a way.

 

Best regards 

therustygal

 

Moderator edit: updated subject for clarity

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‎11-18-2020 18:50

‎11-18-2020 18:50

Welcome to the Fitbit Community @therustygal.

 

I'm sorry to hear about your misplaced Fitbit Versa 2. Thank you for the information provided and for trying to find it before contacting us.

 

In these cases we usually recommend following the steps on this article, however since it's been a while the battery should be drained by this moment. Currently, the only way we have available to locate a Fitbit device is through the synchronization which requires a battery charged.

 

Please let us know if you have any question.

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