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My Versa 2 is not working properly

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‎06-22-2021 16:02 - last edited on ‎06-25-2021 12:44 by Fitbit Moderator

‎06-22-2021 16:02 - last edited on ‎06-25-2021 12:44 by Fitbit Moderator

wondering how often everyone has had to replace there Fitbit??? I'm going on my 4th Fitbit and it seems I replaced it just a couple of years ago! Is this the normal. They are expensive  and I'm getting frustrated.

 

Moderator edit: updated subject for clarity

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‎06-25-2021 12:43

‎06-25-2021 12:43

Welcome to the Fitbit Community, @Torga.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thanks for the information provided.

 

Our team is working constantly to improve our products and services. Your feedback is highly appreciated.

 

If your watch is not working properly, we can provide some troubleshooting steps that could help to resolve the issue. Whether you would like to get in touch with Customer Support, you can chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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‎06-25-2021 14:44

‎06-25-2021 14:44

I think it depends on the model.  I didn't have any problems with my Charge models or the Inspire.  My Versa 2 has never worked properly.  I tried to get help, but support just made me more frustrated.

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