My Versa 2 shows no SpO2 data in my Fitbit account

[CvZ]

Versa 2, SP02 clock face installed and working. However, app (premium) stopped recording and showing data since a few days. Reset did not work. Any suggestions?

Moderator edit: updated subject for clarity

[EdsonFitbit · Accepted solution]

Thank you for visiting the Fitbit Community @CvZ.

Thanks for the information provided and for trying to resolve the issue before contacting us.

Our team has recently released a new version of the Fitbit app (3.39.1 iOS or 3.39.2 Android). For instructions on how to verify your current version and update, please visit this article, open the menu "How do I update the Fitbit app?" and follow the instructions.

In addition, please follow our recommendations to get SpO2 data in this article > in the menu "Why didn’t I receive SpO2 data?".

Hope this helps. 

[CvZ]

Thanks, solved!

[EdsonFitbit]

Thanks for the update @CvZ.

I'm glad to hear that you've solved the issue you were experiencing with SpO2 data.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

See you around.