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My Versa button is not working.

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‎07-15-2019 10:50

‎07-15-2019 10:50

I went to the beach and went into the water and sand. I assumed that since the Versa is waterproof I would be fine and could take it into the water. I think some sand ended up getting into the watch and the watch was very glitchy after that. After restarting the watch the glitches weren't as bad but I notice another problem. The button on the right and bottom had stopped functioning altogether. I have tried restarting the watch charging it and nothing seems to work. At this point, it doesn't really bother me but I was wondering if there is a way to fix it.

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‎07-15-2019 11:07

‎07-15-2019 11:07

Welcome to the forums!

 

You can try and clean the buttons and see if it helps

 

Please see this thread from @AlejandraFitbit

Hope to see you around the forums!

Community Council Member

Wendy | CA | Moto G6 Android

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