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My Versa does not have the Smart Wake feature

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‎04-22-2020 23:20 - last edited on ‎06-18-2020 18:02 by Fitbit Moderator

‎04-22-2020 23:20 - last edited on ‎06-18-2020 18:02 by Fitbit Moderator

Have the Versa (not Versa 2). I’ve been excited to try the smart wake feature but it does not show up as an option when I set an alarm. I’ve checked the app numerous times, and I’m not due for an update either. Any tips? What am I missing.. ?

 

Moderator Edit: Clarified subject

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‎06-18-2020 18:06 - edited ‎06-11-2024 09:19

‎06-18-2020 18:06 - edited ‎06-11-2024 09:19

Hi there @Pinkytoes, welcome to the Community Forums. I totally understand where you're coming from, thank you so much for all the steps you've done so far in order to get Smart Wake on your Versa. 

I've seen that your contacted our Support Team with regards to this and saw they helped you to get this feature on your watch. 😉

Let us know if there's anything else we may do for you. 

Maria | Community Moderator, Fitbit


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