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My Versa is dead

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I got a Versa as a 2018 Christmas present. So its not that old. It's dead. It stopped working last week. It won't charge up and won't start.

 

I checked on the googley machine and the interwebs for a resolution. No luck. It seems to be an on going problem and known issue. Fitbit is aware.

 

I was given an Apple watch as a replacement, but I am not part of the Apple hive and don't want to be. I was also told to switch to a Garmin.

 

Any ideas?

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Mine is also a 2018 and wont charge.  Dead Versa.  Bad Versa.   

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