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My Versa stopped getting text/call notifications

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‎11-28-2019 07:12 - last edited on ‎11-29-2019 04:49 by Fitbit Moderator

‎11-28-2019 07:12 - last edited on ‎11-29-2019 04:49 by Fitbit Moderator

My Versa stopped receiving calls and texts. I did the update and now it's not syncing to my phone. I can't get it to do anything. It's telling me to download the Fitbit app. across the face of it.

 

 

Moderator edit: updated subject for clarity

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‎11-29-2019 04:48

‎11-29-2019 04:48

@Patyk, welcome to our Fitbit Community. I'm happy to assist you with your Fitbit Versa since it stopped receiving call/text notifications.

 

Please try setting up you Versa from scratch as described in this help article. After this, set up the notifications feature and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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