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My Versa won't receive notifications

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‎07-19-2019 10:21 - last edited on ‎07-23-2019 21:44 by Fitbit Moderator

‎07-19-2019 10:21 - last edited on ‎07-23-2019 21:44 by Fitbit Moderator

The Versa does not receive email or text notifications from my android phone. It does sync, however.

 

Moderator edit: updated subject for clarity

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‎07-23-2019 21:43

‎07-23-2019 21:43

Welcome to the Fitbit Community @Explorer06. Sorry for the delayed response.

 

I regret to hear that you are having difficulties to receive notifications on your Fitbit Versa. Thank you for the information provided. I would recommend following our troubleshooting steps to resolve issues with notifications.

 

Whether you are still having problems, please let me know which phone do you have.

 

If you have any question, please don't hesitate to contact us back at any time.

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