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My experience with Fitbit Versa 3

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‎10-11-2022 14:42 - last edited on ‎12-18-2022 17:05 by Fitbit Moderator

‎10-11-2022 14:42 - last edited on ‎12-18-2022 17:05 by Fitbit Moderator

Hello, my Fitbit Versa 3 stopped working just a week after the warranty expired. The same thing happened to my Fitbit blaze. Are these device designed to stop working as soon as the warranty expires so we're forced to upgrade to the latest device. Anyone else having these issues? After 2 disappointing experiences I'm considering changing brands altogether.

 

Moderator Edit: Clarified subject

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‎10-11-2022 15:08 - edited ‎11-21-2023 04:59

‎10-11-2022 15:08 - edited ‎11-21-2023 04:59

Hi there, @Minesh_London. Thanks for stopping by in the Community Forums and sharing your experience with Fitbit devices. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Our products are indeed designed and made to last (this goes for each product component) however, there is not an infallible way to ensure that no issues will be present in the long run. Because of this, our Warranty Policy is set into providing as much coverage as we can.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I've moved your post to the Versa 3 board for organization purposes.

Thanks for your understanding. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-11-2022 15:08 - edited ‎11-21-2023 04:59

‎10-11-2022 15:08 - edited ‎11-21-2023 04:59

Hi there, @Minesh_London. Thanks for stopping by in the Community Forums and sharing your experience with Fitbit devices. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Our products are indeed designed and made to last (this goes for each product component) however, there is not an infallible way to ensure that no issues will be present in the long run. Because of this, our Warranty Policy is set into providing as much coverage as we can.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I've moved your post to the Versa 3 board for organization purposes.

Thanks for your understanding. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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