My experience with Fitbit Versa Lite

[rosswood]

are all fitbit watches built for obsolescence?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

@rosswood Thanks for stopping by in the Community Forums. 

Please note that our main purpose is to avoid negative experiences to our customers, we're always willing to help and provide troubleshooting steps. Then, if the tracker is deemed defective we review eligibility using the one year warranty option.

Additionally, our products are indeed designed and made to last (this goes for each product component) however, there is not an infallible way to ensure that no issues will be present in the long run. Because of this, our Warranty Policy is set into providing as much coverage as we can.

When a Fitbit device stops working or suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.