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My experience with Fitbit Versa after update

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‎12-09-2019 22:46 - last edited on ‎12-10-2019 13:30 by Fitbit Moderator

‎12-09-2019 22:46 - last edited on ‎12-10-2019 13:30 by Fitbit Moderator

I delayed the latest update to my Fitbit versa until today because I typically need at least a half hour for what should arguably be a 10 minute update. I was tracking the progress on both my Samsung galaxy s10 phone screen and the watch face so neither of them could fall asleep--an action that in the past has known to restart the whole ordeal.

 

Process finished!! Fitbit charged to 75% as well. Great! No need to charge before bed. Put the versa back on my wrist, and go about my business for about the next 10 minutes. All of a sudden, warm, very warm wrist. Looking down, I notice my Fitbit is at 60% battery life. Curious.

 

5 minutes later, still warm, arguably hot, and watch drops another 1% to 59%. I reboot, because why not? 30 minutes later I have a cooled-down watch that's still holding steady at 59%. Still no explanation as to why it dropped 15% in as many minutes, though crisis seems to have been averted. 

 

Moderator edit: Subject for clarity 

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‎12-10-2019 13:29

‎12-10-2019 13:29

Hi @ChrisMangafr34k, it's nice to see you again participating here in the Community Forums, welcome back!

 

Thanks for taking the time to share your thoughts and personal experience with your Versa device after the firmware update was completed, I'm really happy to know that after you restarted your device everything was back to normal and your device is performing as the way it was designed. Please do not hesitate to contact me back if you require further assistance or if you have any additional questions for me to answer, it's always a pleasure to assist.

 

See you around.

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