My experience with Versa

[Alex75006]

You would think Fitbit would take responsability for their faulty products with thousands of messages about the same issues on the forum.  But they still don't.  You would think they'd come forward and apologize for killing devices with firmware updates, but they still won't. They think offering 25% towards your next purchase (hence stealing more money from you), is the right answer.

I find it quite sad to know Fitbit doesn't care about their customers.

To think I've had 3 fitbits in the last 3 years is ridiculous. 

I was fooled thrice, do not do the same mistake I did.

Take your business elsewhere. I'm telling you this, because I care about everybody's well being and finances, just stay away.

I truly hope that one day, they will listen, I want any and every company to succeed and be profitable...but not by stealing from their loyal customers.

Moderator Edit: Clarified subject and format

[Odyssey13]

Hi @Alex75006  what you don't see is the thousands of happy customers who go along without coming to the forums because they are doing well with their various devices. Sorry you're having a problem. Posting on the forums is done according to the Terms of Service. 

[WayUpstateNYer]

I totally understand.  My fitbit has been ok since the initial dying.... Sent from my Verizon, Samsung Galaxy smartphone

[Newtripley]

Hi

I totally agree...I did have a problem with the first versa 2 I brought for some reason it totally died I took it back to the store and got a replacement took a deep breath updated and it's been great! I work on the NHS frontline and although it's not a "medical" device at such it gives me great insight into my sleep habits (I know I need more that's for sure)!

I loved the free 90 day premium trial so much so I joined 

I did have a problem with HR not working with my tattoos but managed to fix with a "sticky" dot 

I love my versa 2 Great battery life beautiful display just great for me

Just wanted to stick up for my little versa 😊