help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New Fitbit Versa 3 is faulty - how do i sent it back?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-05-2022 00:23 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

‎08-05-2022 00:23 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

My new fitbit is faulty and i need to send it back.  it was only delivered last week. How do i send it back please? 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎08-05-2022 01:30

‎08-05-2022 01:30

Assuming you bought it from Fitbit then the first step is to contact customer support via contact.fitbit.com

 

Best Answer
0 Votes

‎08-05-2022 05:31

‎08-05-2022 05:31

Hi @Vickypreston - how do you know it is faulty?

Author | ch, passion for improvement.

Best Answer
0 Votes