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New Versa 3 Update Available Notification

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‎08-11-2022 06:06 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-11-2022 06:06 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

GM,

 

Yesterday my phone app started displaying the message that a firmware update is available for your Versa 3!   However, my Versa Watch itself says I'm on V36.128.6.12, which I believe is the latest version, and I updated to this Version quite some time ago.

 

Today I started getting a bar across the top of my Versa indicating it isn't connected via BT with the App (even though the two are next to each other), so I go through the normal process of toggling BT off/on on my phone.  That's when I noticed the Versa 3 is listed on my Phone (Google Pixel 5) as a device I can connect with, which I have never seen in the BT devices screen before, but when I click to connect, the status doesn't change to show connected. Very Strange...

 

I have also held the sensor button on my Versa to initiate a restart, but that didn't help reconnect via BT.

 

BTW.., steps are still being counted in the App, and when I look at my Acct settings in the App it shows connected, and it shows the same FW version listed above, and it shows last synced 6 minutes ago.

 

The only change that I've done is add a new clockface  last Sunday called Clean Stats by K.K. Designs which was last updated on 08/06/21, so I assume it's stable...  Maybe not? 

 

Should I go ahead with the FW update?  Seems like I have little to lose.

 

Thanks,

David

 

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21 REPLIES 21

‎08-13-2022 10:45

In response to stepharoo_23

‎08-13-2022 10:45

Mine is constantly double rebooting every couple of hours. 

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‎08-13-2022 11:21

In response to AllnamesRtaken

‎08-13-2022 11:21

@AllnamesRtaken   You made some very valid points about the forum and the participant activity, and I've also been thinking there's got to be hundreds if not thousands who have had no issues whatsoever with the upgrade, and probably never gave a second though to what they were doing when they clicked to accept. I had actually thought of starting a thread / poll to see if I could get a feel for the success rate, but to your point, those generally visiting here have problems.

 

It's unfortunate, but based on bad experiences with this Versa 3 over the past year +, I've been leery of upgrading, but since the notification appeared on my app I've lost notifications and reminders, which is somewhat annoying, so I'll probably risk it and perform the upgrade this afternoon.

 

What's extremely frustrating is how (IMO) sloppily this upgrade was pushed, and how little I saw in the forums from the moderators, who I see are still somewhat active here.  They should have a "sticky" thread at the top of the forum page when they do releases like this.

 

@LZeeW Thanks for the post regarding the update Fitbit posted on their page!

 

David

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