New Versa - Charging Question

[nhlisa]

Hi.  I own a Fitbit Alta HR & Charge 2.  I decided to purchase the Versa.  I received it today and set it up. It's currently charging.  I'm wondering how long it normally takes to charge?  The Alta HR & Charge 2 both take about 2 hours to fully charge from dead (or close to dead). 

Lisa

[nhlisa]

I think I found my own answer.  I looked around and it appears that it also takes about 2 hours to charge.  Then I noticed that the charge which had started just over 50% was down to 45% while on the charger.  I had it plugged into one of the USB ports on my UPS.  I use the two ports on front to charge my Alta HR & Charge 2 with no problems.  Apparently the Versa doesn't like that. 

After reading about other charging problems, I figured I'd try something else.  I have a USB hub attached to my computer but I'm not sure if that continues to charge when the computer goes to sleep.  So I didn't try that one. 

I grabbed a wall charger from my iPad mini and that's working.  I'm nervous using something that didn't come from Fitbit.  Is this safe to use.  I did just find a wall charger for my iPhone that I don't use.  Would that be safer to use?  I just want to get this thing charged so I can try it on and see how I like it.

Lisa

[SunsetRunner · Accepted solution]

Versa is about the same or a little less. The wall charger is just fine when it has a USB outlet.

[lfm710]

To be on the safe side - I charge it from my computer, but not a hub (I saw specific instructions against that). My current computer still charges when the computer is closed, but it is an easy thing to check to see if yours does. A good quality smart hub should also be fine.

[nhlisa]

I have an iMac and it's a pain to turn it around to get to the USB ports.  I do have a USB hub attached to the bottom of the iMac.  It's powered from the computer so I would assume if the computer goes to sleep that the hub goes to sleep.

I also have a Dell laptop I guess I could try charging it there the next time I need to charge it.  Again I don't know how to check if it will continue charging when the computer goes to sleep other than trying it.

I do have a powered USB hub in the living room where I charge my iPad.  I suppose I could also try that.  I prefer to charge my Fitbits in the office but I'll do what I have to.

The iPad charger worked just fine.  I assume the iPhone charger would also work but didn't test it because I didn't find it until after.  I guess I could email support to ask if it's safe.

Thanks,

Lisa