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New Versa won’t sync

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‎08-30-2019 20:37

‎08-30-2019 20:37

I’ve had my new Versa for a week now and still can’t set it up with my iPhone 8. I have tried turning phone off and back on, deleting Fitbit app and reinstalling, rebooting the watch, and everything else I’ve read to try. Would a new pebble work? Someone please help...this is so frustrating 😡

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‎08-30-2019 21:40

‎08-30-2019 21:40

I also faced the same issue. Tried many round to connect to iPhone XR, iPad Pro and followed all instruction given from experts but still can't add. System returned a message " Not working " after putting in 4 digit code received from Versa... Looking forward to see same help/advise from expert. 

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‎09-07-2019 07:47

In response to Rapor_09

‎09-07-2019 07:47

Based on the number of frustrated people I see that I'm not alone with my sync issues. What's up Fitbit? I would think by now maintaining a sync would be basic hygiene. The work around "fixes"  posted for the issue are laughable!. What's the point of a tracker if you have reset and lose all your data on a regular basis. Not impressed. 

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