06-30-2019 17:48
06-30-2019 17:48
I updated to the new dashboard and not my sleep and hourly steps are not showing in the app. I have restarted my Versa and my phone. Reconnected them and still not working.
07-01-2019 03:41
07-01-2019 03:41
Hello @J7757 and a warm welcome. Can you please clarify your issue? Are the tiles missing from your dashboard or are they there, but not updating?
Here is a link to a Help article that can guide you through the nuances of the new app.
If you have the tiles, but they are not updating, my first choice is to delete the app, restart my phone, then redownload the app.
If that does not work, please let us know if you are using an android, iPhone or windows phone. You are describing an app issue, not a device issue. I would like to move this thread to the forum that will give it the best attention.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-03-2019 18:23
07-03-2019 18:23