help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No Estimated Oxygen Graph

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-27-2020 08:56

‎08-27-2020 08:56

Last night my Versa 2 didn't record any oxygen variation data, the box is present but empty.  This is the first time since the feature was added that this has happened.  The back of the fitbit is clean, none of the sensors are blocked.  

Best Answer
Labels:
4 REPLIES 4

‎08-29-2020 01:31 - edited ‎08-29-2020 01:32

‎08-29-2020 01:31 - edited ‎08-29-2020 01:32

Same here - stopped working Wednesday (3 days ago) was working fine before - the box is there but no data appearing. 

I've noticed the red light on the back isn't coming on like before. 

Tried restarting my Fitbit and the back is clean. No change to how I wear my Fitbit at night. 

Just had the firmware update yesterday but the data stopped appearing days ago.

Best Answer

‎08-29-2020 06:10

‎08-29-2020 06:10

And the same for me! 🙄

Swedish Fitbituser since Feb 2014. Flex, Surge, One, Blaze, Versa , Charge 3, back to Versa, Versa 2 ,Sense nov 2020, Samsung S20 Ultra 5G, Android 11.
Best Answer
0 Votes

‎09-19-2020 06:15

In response to Magnus69

‎09-19-2020 06:15

Same here..suddenly it's just blank, and I am a premium user!

Best Answer
0 Votes

‎09-19-2020 10:13

In response to Ceebee60

‎09-19-2020 10:13

Wierdly, it came back a couple of days later - and everything that was missing appeared! All has been fine since - I wonder if it was related to the update. I'd say give it a week and just see if it eventually comes through.

Best Answer
0 Votes