No notifications nor synchronization-Versa 2

[annieperro]

Since a year, my Versa 2 is not receiving any notifications and the synchronisation is having problem too. I already wrote to technical sercices. They did nothing except telling me that they are working to find a solution.... It's been a long time now and no results.... 😡🤬 I wish I have bought a 20$ watch instead of this expensive not-working gadget. 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @annieperro.

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

Whether you haven't done it already, please follow these troubleshooting steps to resolve syncing issues.

If necessary, you can find instructions to resolve issues with notifications in this article.

If you have tried the steps shared above without luck, please tell me if you see any error when trying to sync or receive notifications.

Please let us know if you have any questions.